Local Pickup In Store

Discover Kendal Mint Co's Local Pickup service near you. Skip shipping delays & costs, pick up your orders same-day at our convenient locations.

Local Pickup In Store

Experience the convenience of Kendal Mint Co's Local In Store Pickup service today. Shop online, pick up locally, save on delivery costs and enjoy your favourite products without the wait.

Here's how our Local Store Pickup service works:

  1. Visit our website and browse our products.
  2. Select the items you wish to purchase and add them to your cart.
  3. During the checkout process, choose the "Pickup In Store" option as your preferred delivery method.
  4. Select your preferred Local Pickup Location
  5. Complete the payment for your order.
  6. Once your order is ready for collection, you will receive a second notification via email or phone. (not your order confirmation)
  7. Visit our store during our opening hours and present your order confirmation or identification to our staff.
  8. Our staff will retrieve your order and hand it over to you.

 

Benefits of using our click and collect service:

  • Speed: Get your order quickly, often on the same day.
  • Convenience: Pick up your products on your schedule.
  • Savings: Save on shipping costs and enjoy your products sooner.

 

Please note that our click and collect service is subject to availability and may not be available for all products. If a product is eligible for click and collect, you will see the option during the checkout process.

If you have any questions or need further assistance regarding our click and collect service, please feel free to contact us here.

  • KMC Kendal Factory Shop - LA9

    Address:

    Kendal Mint Co, Kent Vale Mint Cake Works, Low Fellside, Kendal, LA9 4NH

    Pickup Hours:

    9pm-5pm Monday to Friday. (Collection is not available outside of these hours)

    Things you need to collect your order:

    • Your Confirmation Email
    • Your Order Reference

    How to find us:

    Go to the green door, see the green Kendal Mint Co sign. Knock or ring bell and our team will greet you.

    Please remember, this is a busy industrial estate, please follow the rules & signage.

    Click & Collect only.

    More Information | All Pickup Locations

  • KMC Fulfillment Warehouse - CA5

    Address:

    Kendal Mint Company Ltd, F Brown Warehouse, Cardelees, Carlisle, CA5 6LF

    Pickup Hours:

    2pm - 5:30pm Monday to Friday. (Collection is not available outside of these hours)

    Things you need to collect your order:

    • Your Confirmation Email
    • Your Order Reference, when you collect your order.

    How to find us:

    Go to the Warehouse (not the office) pass the security barrier & follow the road anti-clockwise until you see the green Kendal Mint Co sign. Knock or ring bell and our team will greet you.

    Please remember, this is a busy industrial estate, please follow the rules & signage.

    Click & Collect only.

    More Information | All Pickup Locations

Local Pickup In Store FAQ's

Q: What is the Local Store Pickup service?

A: The Local Store Pickup service allows you to place an order online and pick it up at one of our designated local stores or fulfillment locations. This service is convenient, saves on shipping costs, and ensures you receive your products quickly - sometimes on the same day!

Q: Where can I use the Local Store Pickup service?

A: You can use the Local Store Pickup service at a number of locations. These locations are equipped to handle your orders efficiently and provide a smooth pickup experience.

See our Local Store Pickup Locations here.

Q: How do I place an order for Local Store Pickup?

A: When placing your order online, select the Local Store Pickup option at checkout. Choose your preferred pickup location from the available options.

You will receive an email confirmation, followed by a second email once your order is ready to pickup with the details and next steps to collect your order.

Q: How will I know when my order is ready for pickup?

A: You will receive an "Order Ready to collect" notification via email when your order is ready to be picked up. This email will include instructions on where and how to collect your items.

Q: What do I need to bring to collect my order?

A: Please bring a copy of your order confirmation email and your order reference. These items will help us verify your order and ensure a smooth pickup process.

You may also be asked to show your ID to verify your order details.

Q: Can someone else pick up my order on my behalf?

A: Yes, someone else can pick up your order, but they must bring the order confirmation email and display these to our team.

Q: What are the benefits of using Local Store Pickup?

A: Local Store Pickup is a convenient way to shop, eliminating shipping costs and reducing wait times. It ensures your products are available when you need them and allows you to collect your order at a time that suits you, often within the same day or at least 24 hours.

Q: What if I cannot pick up my order within the specified time?

A: If you are unable to pick up your order within the specified time, you can try again the next day. If not, please contact our customer service team as soon as possible to make alternative arrangements. We will do our best to accommodate your needs.

Q: Are there any charges for using the Local Store Pickup service?

A: No, the Local Store Pickup service is free of charge. You simply pay for your products online, and there are no additional fees for picking up your order at our designated locations.

No local pickup near you?

No problem!

Checkout our map of approved independent retailers, who sell Kendal Mint Co products near you, by using our Store Locator.

Store Locator