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Privacy Policy

GDPR – What Is It And How Does It Affect Me?

The General Data Protection Regulation or GDPR for short. On May 25th 2018 new legislation will come into effect in the UK regarding how companies such as ourselves store and use personal data provided by you, our customers.

This is a good thing, it applies complete transparency to how your data is kept and stored, this means companies can no longer hold your personal data indefinitely, they can only hold this for as long as is necessary. The GDPR covers all data held by a company.

What We Do With Your Data

When you open an account with us, we keep your address, email & contact number (if submitted) for the purposes of delivery, customer service & invoices for purchases made. This does not include emails informing you of new products or promotions, if you would like to opt in for any emails regarding this, you will need to provide us with your consent.

Customers, who have opted in to receive these emails, have their emails kept in a separate list specifically for people who have opted in.

If you decide you no longer wish to receive these emails you can opt out at any time, you will have your data removed from this list; your data is then only held on your account for the purposes of delivery, customer service & invoices.

If you decide to cancel your account altogether, we delete all of your data from all of our systems after 6 years, we need to keep this information for Inland Revenue reasons, we will not use this data for any other purpose.

Kendal Mint Co has never and will never sell your data to 3rd parties.

We Need Your Consent

Moving forward from May 25th without your consent, we will no longer be able to send you any emails updating you of our latest products and offers.

Giving consent however does not mean that you cannot withdraw this at any time, if you unsubscribe from receiving emails, we will only keep your data for the account purposes, such as invoices etc. In the same vein, if there is no interaction between you the customer and us for 6 months we will take that as a revocation of consent and you will again be removed from the email list.

A lack of interaction could be something as simple as not opening the emails we send you.

This is the Cookie Policy for Kendal Mint Co, accessible from https://www.kendalmint.co.uk

What Are Cookies

As is common practice with almost all professional websites this site uses cookies, which are tiny files that are downloaded to your computer, to improve your experience. This page describes what information they gather, how we use it and why we sometimes need to store these cookies. We will also share how you can prevent these cookies from being stored however this may downgrade or ‘break’ certain elements of the sites functionality.

For more general information on cookies see the Wikipedia article on HTTP Cookies.

How We Use Cookies

We use cookies for a variety of reasons detailed below. Unfortunately in most cases there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this site. It is recommended that you leave on all cookies if you are not sure whether you need them or not in case they are used to provide a service that you use.

Disabling Cookies

You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will usually result in also disabling certain functionality and features of the this site. Therefore it is recommended that you do not disable cookies.

The Cookies We Set

  • Site preferences cookies. In order to provide you with a great experience on this site we provide the functionality to set your preferences for how this site runs when you use it. In order to remember your preferences we need to set cookies so that this information can be called whenever you interact with a page is affected by your preferences.

Third Party Cookies

In some special cases we also use cookies provided by trusted third parties. The following section details which third party cookies you might encounter through this site.

  • From time to time we test new features and make subtle changes to the way that the site is delivered. When we are still testing new features these cookies may be used to ensure that you receive a consistent experience whilst on the site whilst ensuring we understand which optimisations our users appreciate the most.

More Information

Hopefully that has clarified things for you and as was previously mentioned if there is something that you aren’t sure whether you need or not it’s usually safer to leave cookies enabled in case it does interact with one of the features you use on our site.

However if you are still looking for more information then you can contact us through one of our preferred contact methods: